Cookie Policy for Delisio Stays S.R.L.S.
Effective date: Jan 2026
Last updated: Jan 2026
1. Who we are
This Cookie Policy applies to the website operated by:
Delisio Stays S.R.L.S.
P.IVA: 18378191003
Registered address: Viale Angelico 54, Prati, 00195 Rome, Italy
Email: [email protected]
This Cookie Policy explains how we use cookies and similar technologies on www.delisiostays.com.
It should be read together with our Privacy Policy.
2. What cookies are
Cookies are small text files that are stored on your device when you visit a website.
Cookies can help a website function properly, remember your preferences, understand how visitors use the website, measure advertising performance and show relevant content or advertisements.
Similar technologies include pixels, tags, scripts, local storage, SDKs and tracking technologies used by website, analytics, advertising and marketing providers.
3. Types of cookies we use
We may use the following categories of cookies and similar technologies.
3.1 Strictly necessary cookies
These cookies are required for the website to work properly.
They may be used to:
load pages correctly;
keep the website secure;
remember privacy or cookie choices;
enable booking or enquiry functionality;
process forms;
prevent fraud or misuse.
These cookies do not require your consent, but they are still explained in this Cookie Policy.
3.2 Functional cookies
These cookies allow the website to remember choices you make, such as language, region, display preferences or form information.
They help improve your experience but are not always essential.
Where required by law, we use these cookies only with your consent.
3.3 Analytics and performance cookies
These cookies help us understand how visitors use our website, which pages are visited, how users move around the website, whether there are technical issues and how we can improve our services.
We currently use, or may use, analytics tools such as:
Google Analytics;
Hotjar;
similar analytics, heatmap, session recording or performance tools.
Where analytics cookies or similar tools are not strictly technical or are used in a way that can identify or track users, we request your consent before using them.
3.4 Advertising and marketing cookies
These cookies and similar technologies may be used to:
measure advertising performance;
understand whether visitors came from an advertisement;
create or measure audiences;
show relevant ads;
limit how often ads are shown;
improve marketing campaigns.
We currently use, or may use, advertising tools such as:
Google Ads;
Meta Pixel;
similar advertising, retargeting, conversion tracking or marketing tools.
Advertising and profiling cookies are used only with your consent.
3.5 Third-party cookies
Some cookies are placed by third-party providers rather than directly by us.
These providers may include website platforms, booking systems, analytics providers, advertising networks, social media platforms, video providers, payment providers and other service providers.
Third parties may process data for their own purposes under their own privacy and cookie policies.
4. Tools we currently use
Our website currently uses or may use the following types of tools:
Google Analytics, for website analytics and performance measurement;
Google Ads, for advertising measurement and campaign optimisation;
Meta Pixel, for advertising measurement, audience creation and campaign performance;
Hotjar, for website behaviour analytics, heatmaps, feedback tools and user experience improvement;
Lodgify or related booking tools, for booking and property management functionality;
Stripe or related payment tools, for secure payment processing.
We may add, remove or replace cookies and similar technologies from time to time, provided that any such use complies with applicable law and, where required, your consent choices.
5. Legal basis for using cookies
For strictly necessary cookies, the legal basis is our legitimate interest in operating a functional, secure and reliable website.
For analytics, advertising, marketing, profiling or other non-essential cookies, the legal basis is your consent, where required by applicable law.
You can withdraw or change your consent at any time through the cookie settings on our website.
6. How to manage your cookie choices
When you first visit our website, you should see a cookie banner or cookie preference tool that allows you to:
accept all cookies;
reject non-essential cookies;
manage your preferences by category.
You can change your choices at any time by reopening the cookie settings on our website.
You can also manage cookies through your browser settings. Most browsers allow you to block, delete or restrict cookies. However, if you block all cookies, some parts of the website may not work properly.
7. Consent records
Where you give or refuse consent, we may store a record of your choice so that we can respect your preferences and demonstrate compliance with legal requirements.
This record may include a cookie identifier, consent status, date and time, browser information and related technical data.
8. Cookie duration
Cookies may be session cookies or persistent cookies.
Session cookies expire when you close your browser.
Persistent cookies remain on your device for a set period or until you delete them.
The exact duration of each cookie may depend on the provider and your cookie choices. Where possible, cookie durations are shown in our cookie banner or cookie preference tool.
9. International transfers
Some cookie and tracking providers may process data outside the European Economic Area.
Where this happens, we rely on appropriate safeguards, such as adequacy decisions, Standard Contractual Clauses or other measures required under GDPR.
10. Updates to this Cookie Policy
We may update this Cookie Policy from time to time.
When we update it, we will publish the new version on our website and update the “Last updated” date.
11. Contact us
For questions about this Cookie Policy, contact:
Delisio Stays S.R.L.S.
P.IVA: 18378191003
Viale Angelico 54, Prati, 00195 Rome, Italy
Email: [email protected]